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Return To ShopWebsite issofos.gr (hereinafter referred to as “e-shop” or “website”) is an online store for the sale of goods over the Internet, created and operated by the company G. & S. SOFOS OE with registered offices in Piraeus, 100 Kolokotroni Str., 185 35, Greece duly represented, with VAT Nr: EL099266024, ✉ info@issofos.gr, Customer Service Line: ☎ +30 210 46 14 830 (hereinafter for the sake of brevity referred to as “the Company”).
For the use of the e-shop with the issofos.gr trademark located at www.issofos.gr, the following terms and conditions apply.
Any user who enters and transacts or makes use of services of the e-shop (hereinafter referred to as “visitor” and/or “user” or “customer”, depending on whether the use of the shop is limited to visiting only or also includes an order and the selling of products and services) is regarded to unconditionally consent to and accept the terms stated herein without exception.
If a user does not agree with these terms, he/she must refrain from visiting and using the site and from any transaction or use of the services offered by the e-shop.
The Company reserves the right to modify or review the terms and conditions for the use and transactions through the online store whenever it deems necessary and will inform the consumers about such change through the pages of this online store.
Contracts through the online store are drafted in Greek and English.
The Company is committed to prove accurate, true and complete information in the online store with regard to the identity of the Company and the transactions offered through the online store.
Within the context of good faith, the Company shall not be responsible for or bound by electronic data entered in error or by omission, according to common experience, and shall be entitled to correct such information whenever it perceives their existence.
Limited liability
Within the context of its transactions through the online store, the Company shall not be liable and shall not obliged to compensate for any damage resulting from cancellation, non-execution or delay in the execution of orders occurring for any reason. It does not guarantee the availability of the products displayed in the online store but, based on the data maintained, it shall inform interested customers regarding the availability and, in the event of a change in said data, it shall undertake to inform customers in good time about the unavailability, in which case it shall not accept any further liability.
The online store provides content (i.e. information, names, pictures, illustrations), products and services available through the site on an “as is” basis.
The Company shall under no circumstances be civilly or criminally liable for any damage (whether incidental, special or consequential, including but not limited to loss of profits, loss of data, monetary satisfaction, etc.) that a visitor to the online store or a third party may incur for any reason related to the operation and/or the use of the website and/or its inability to provide services and/or products and/or information available through the online store and/or any unauthorized third party interventions in products and/or services and/or information made available through the online store.
Copyright
The entire content of the online store, including distinctive titles, signs, images, graphics, photographs, drawings, texts, etc. are either intellectual property of the Company protected under the relevant provisions of Greek Law, European Law and international conventions, or intellectual property of third parties for which the Company has been licensed for its own exclusive needs and for the operation of the online store.
Copying, transfer or creation of derivative work based on this content or misleading the public about the real provider of the online store is prohibited.
Reproduction, reissue, loading, announcement, dissemination, transmission or any other use of the content in any other way or means for commercial or other purposes is allowed only upon express written consent of the Company or other copyright holders.
The names, images, logos and distinctive features that are presented and describe the online store under the trademark issofos.gr or the products and services of the Company or third parties are assets of the Company or third parties respectively, protected by relevant trademark laws. Their use in the online store does not provide any permission or right of use to third parties.
User liability
The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics. He shall not be allowed to use the online store under the issofos.gr brand in order to:
Limited license
Under the terms and conditions set forth herein and all applicable laws and regulations, isosfos.gr grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this site and its contents.
This license does not constitute a transfer of title to the site and its data and is subject to the following restrictions:
(1) on all copies of the site and its data, you must keep all notices with regard to copyright and other proprietary rights; and
(2) you are not allowed to modify the website or its data in any way or to reproduce or publicly display, distribute or otherwise use the website and its data for any public or commercial purpose, unless otherwise permitted by the present terms.
Links on the website www.issofos.gr
The links that are included in the online store lead to other pages of the store or, in some cases, to websites of third-party providers, businesses, etc. outside the online store.
These associated websites are not under the control of the Company and the Company does not bear any liability for the contents of any such site or for any link included in an associated website, or any changes or updates to such websites.
The Company cannot be held responsible for Internet broadcasts or for any form of transmission received from any linked site.
The Company provides these links on its online store with the sole purpose to facilitate the use of the online store; their use is not obligatory for the visitor/customer and the fact that they are included in the online store does not imply that the Company approves or accepts their respective content.
Return policy
In its effort to support e-commerce and by providing complete descriptions on its pages, the Company enables you to enjoy the privilege of quick and easy direct contact with the available products directly from your computer screen.
In order to highlight the benefits of using the internet for our everyday purchases, below we provide the terms and conditions for the return of defective or non-defective products.
If the delivered items are different from those purchased, either in terms of type or quantity or due to lack of a property previously agreed upon in writing with the Company, the customer returns the products for inspection and establishment of the error. In this case, the cost for the return of the products to the company as well as the cost of return to the customer shall be borne by the Company, provided that the method of return proposed by the company is followed.
Returns of defective products
In case an item is found to have a manufacturing defect and if such defect is certified by the authorised repairer who provides the warranty of good functioning, or if the Company itself provides the guarantee of good functioning directly, the following shall apply:
* The product to be replaced should be returned together with all accompanying documents (e.g. ID-card, retail invoice, shipping note, etc.). Packaging of the product is not required if the defect is found after delivery and the packaging is no longer available, or if the packaging of the product was taken back by the distributors upon delivery of the item.
* Return of the products will take place either through the Company’s personal and transport means, by courier, or by delivery at one of the stores owned by Company under the trademark “issofos.gr”.
In case of return by courier, the customer shall carry the shipping costs to the Company and the Company shall carry the cost of dispatching the replaced or repaired product.
* Upon return, the product is inspected in order to establish the defect reported by the customer, who will subsequently be informed of the results of the inspection.
* If the defect is confirmed, the product will be replaced; if the product cannot be replaced within a reasonable time, the transaction is cancelled. In the event of cancellation of the transaction, the amount of the original purchase will be refunded by the same method of payment as used by the customer for the initial payment to the Company.
* More specifically, in case of payment by credit card, the Company shall be obliged to inform the issuing bank about the cancellation of the transaction; the bank will then take the actions stipulated in the contract it has concluded with the customer, without any further liability of the Company.
Following this information, the Company shall not bear any liability for the time and manner of execution of the settlement regulated in the aforementioned contract.
In the case of cash payment, if the customer had opted for the “pick-up” option, the cash amount will be refunded to him from any branch of the Company’s network.
In the case of payment by bank transfer, a reverse bank transfer will be made from the Company accounts to the customer.
* If the products returned are damaged or incomplete, the online store shall have the right to claim compensation from the customer, the amount of which will be determined by the condition of the products, and to unilaterally and unconditionally offset such amount partially or in whole from the claim of the customer.
For more information, please contact us at 210-4614830 or send an email to info@issofos.gr
Privacy Policy
The Regulation (EU) 2016/679 on personal data (known as ‘GDPR’) will apply from 25th May 2018. Please take a few minutes to review our updated ‘Privacy Policy’ and to give your consent.
We are G. & S. SOFOS OE, a manufacture company for safety signs. We are having our registered office at Piraeus, 100 Kolokotroni str., 18543, Greece, Athens, Greece. Our VAT number is 099266024.
We may collect and process, upon your consent, the following data about you:
We shall process your personal data for the below mentioned purposes:
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to withdraw your consent at any time and for any of the abovementioned purposes that you have given your consent. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
According to Regulation (EU) 2016/679, known as General Data Protection Regulation (ʽGDPRʼ) and in connection with our ʽPersonal Dataʼ form, please read the information below, concerning the process of your personal data:
The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.
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